Nationwide down: Customers fume amid online banking outage

Nationwide Building Society's online banking is reportedly down with customers reporting their money has seemingly vanished. Down Detector indicates that the problems started at around 5.30am, with a flurry of complaints surfacing over the next hour.

One customer said: "Transferred money from natwest to nationwide this morning and it's still not showing in my account, this is becoming a regular thing lately!!! And there website says no issues! ! Yeah OK....."

Another customer fumed: "Same with me. Moved £4,500. Vanished."

This service disruption emerges just after Nationwide revealed when its patrons can expect to receive £100 payments as part of its "Fairer Share" initiative.

In response to queries regarding the Fairer Share Payment for this year, a Nationwide spokesperson said "Nationwide's Board will decide on a Fairer Share payment for 2025 and it will depend on our financial performance. The decision will be announced as part of our full year results May 29."

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